How to reinstall or repair Windows Media Player 11

[randwill]

My Windows Media Player 11 is broken. It sounds horrible. The sound is
garbled and no amount of adjustments change this. Previous attempts to get
help fixing this have been unsuccessful. And now, if I burn MP3s with it, to
a CD, the CD will not play in stand-alone players. It gives a No Disc
message, though I can see that the disc has been burned. So...

How about uninstalling it then reinstalling? Repairing it? Rolling back to
an older version?

I found these instructions:

http://www.microsoft.com/windows/windowsmedia/player/11/readme.aspx#RollingbacktoapreviousversionofthePlayer

and thought I'd try the section named, "Rolling back to a previous version
of the player." But these instructions are useless to me because I cannot do
step 4 (Click Windows Media Player 11, and then click Remove.) because WMP
does not appear in the list. Neither does clicking Show Updates cause it to
appear as the next steps suggest it will.

There is an Add/Remove Windows Components button I can click on on the left
side of the Add/Remove Programs window which brings up the Windows Component
Wizard. I see I can check Windows Media Player to remove it, but if I remove
it, can I cleanly reinstall it from the original WindowsXP disc or repair
it? If so how?

[Jean Rosenfeld]

Do you have the folder C:\WINDOWS\$NtUninstallwmp11$ ?

If so, you could try using the spuninst.exe in its spuninst subfolder.

Post by randwill
My Windows Media Player 11 is broken. It sounds horrible. The sound is
garbled and no amount of adjustments change this. Previous attempts to get
help fixing this have been unsuccessful. And now, if I burn MP3s with it,
to a CD, the CD will not play in stand-alone players. It gives a No Disc
message, though I can see that the disc has been burned. So...
How about uninstalling it then reinstalling? Repairing it? Rolling back to
an older version?
http://www.microsoft.com/windows/windowsmedia/player/11/readme.aspx#RollingbacktoapreviousversionofthePlayer
and thought I'd try the section named, "Rolling back to a previous version
of the player." But these instructions are useless to me because I cannot
do step 4 (Click Windows Media Player 11, and then click Remove.) because
WMP does not appear in the list. Neither does clicking Show Updates cause
it to appear as the next steps suggest it will.
There is an Add/Remove Windows Components button I can click on on the
left side of the Add/Remove Programs window which brings up the Windows
Component Wizard. I see I can check Windows Media Player to remove it, but
if I remove it, can I cleanly reinstall it from the original WindowsXP
disc or repair it? If so how?

[Andrew E.]

WMP roll-back would not be in "add remove windows components",that
option would disable the player.Try add/remove programs,click the box
at the top "show updates",scroll to the bottom to uninstall WMP 11..However,
i don't think thats the place to start.Try run,type: DXDIAG Run the Direct X
tests for audio.Also,in control-panel,administrative tools,locate event
viewer
& see what the OS has/had to say on those areas.Also,download WMDiag from
microsoft,it checks wm player.

Post by randwill
My Windows Media Player 11 is broken. It sounds horrible. The sound is
garbled and no amount of adjustments change this. Previous attempts to get
help fixing this have been unsuccessful. And now, if I burn MP3s with it, to
a CD, the CD will not play in stand-alone players. It gives a No Disc
message, though I can see that the disc has been burned. So...
How about uninstalling it then reinstalling? Repairing it? Rolling back to
an older version?
http://www.microsoft.com/windows/windowsmedia/player/11/readme.aspx#RollingbacktoapreviousversionofthePlayer
and thought I'd try the section named, "Rolling back to a previous version
of the player." But these instructions are useless to me because I cannot do
step 4 (Click Windows Media Player 11, and then click Remove.) because WMP
does not appear in the list. Neither does clicking Show Updates cause it to
appear as the next steps suggest it will.
There is an Add/Remove Windows Components button I can click on on the left
side of the Add/Remove Programs window which brings up the Windows Component
Wizard. I see I can check Windows Media Player to remove it, but if I remove
it, can I cleanly reinstall it from the original WindowsXP disc or repair
it? If so how?
.

[randwill]

I downloaded and ran the WMDiag tool. It produced a folder of Notepad files
that should be sent to a diagnostic professional. Can anyone recommended a
free diagnostic professional I can send them to?

Post by Andrew E.
WMP roll-back would not be in "add remove windows components",that
option would disable the player.Try add/remove programs,click the box
at the top "show updates",scroll to the bottom to uninstall WMP 11..However,
i don't think thats the place to start.Try run,type: DXDIAG Run the Direct X
tests for audio.Also,in control-panel,administrative tools,locate event
viewer
& see what the OS has/had to say on those areas.Also,download WMDiag from
microsoft,it checks wm player.

Post by randwill
My Windows Media Player 11 is broken. It sounds horrible. The sound is
garbled and no amount of adjustments change this. Previous attempts to get
help fixing this have been unsuccessful. And now, if I burn MP3s with it, to
a CD, the CD will not play in stand-alone players. It gives a No Disc
message, though I can see that the disc has been burned. So...
How about uninstalling it then reinstalling? Repairing it? Rolling back to
an older version?
http://www.microsoft.com/windows/windowsmedia/player/11/readme.aspx#RollingbacktoapreviousversionofthePlayer
and thought I'd try the section named, "Rolling back to a previous version
of the player." But these instructions are useless to me because I cannot do
step 4 (Click Windows Media Player 11, and then click Remove.) because WMP
does not appear in the list. Neither does clicking Show Updates cause it to
appear as the next steps suggest it will.
There is an Add/Remove Windows Components button I can click on on the left
side of the Add/Remove Programs window which brings up the Windows Component
Wizard. I see I can check Windows Media Player to remove it, but if I remove
it, can I cleanly reinstall it from the original WindowsXP disc or repair
it? If so how?
.